General FAQs

Printing FAQs

Design Services FAQs

Mailing Services FAQs

Web Hosting FAQs

Ordering & Tracking FAQs

Shipping FAQs


My Account FAQs

Website FAQs


Customer Support

OBSESSIVE Customer Support... that is! ;-) If you need assistance placing an order, or need any other information, please contact our Customer Obsession Team at 216.241.4040. We have a "No Unhappy ...

How To Order

Ordering Printing on is as easy as 1, 2, 3! 1) Find the product or service you are looking for and add it to your cart. 2) Give us your billing and shipping info. 3) *Upload your...

Cancellation Policy

Job Cancellations Because of our fast turnaround we process jobs as soon as we get them. If you need to cancel a job that has been submitted, you must speak directly to a representative....

Shipping Policy ships Via UPS Ground or Air. If you prefer another means of shipment, please let us know by calling the Customer Obsession Team before your order is shipped. We will be happy to use your ...

Ordering FAQs

Q: When you say "half page" or "quarter page" what do you mean by "page"? A. What we call a page has a finished size of 8.5 x 11. The most common half page is 8.5 x 5.5, thoug...

Holiday Calendar 2014 Holiday Hours Hotcards will be closed Thanksgiving Day (11/27), Black Friday (11/28), Christmas Eve (12/24), Christmas Day (12/25), as well as New Year's Eve (12/31/14) and New Ye...

Hotcards Services

Printing Wide range of high quality print products, at low costs
Design Effective design gets you noticed. But more importantly it gets you business.
Direct Mailing Design, Print, List Generating, Addressing, Sorting
Web Design Learn More about hotcards Web Design Services