Hotcards.com ships Via UPS Ground or Air. If you prefer another means of shipment, please let us know by calling the Customer Obsession Team before your order is shipped. We will be happy to use your preferred shipping method. Cancellations should be made before order is printed. Orders once printed cannot be cancelled, and will be shipped to the shipping address you provided during the ordering process. For more information on cancellation please refer to our cancellation policy. Once a package has been shipped, Hotcards.com will not be responsible for late or damaged arriving packages. Hotcards.com will be sure to insure your packages in the case that a claim would need to be filed. Our products ship from multiple facilities around the country and world. If you have further questions about shipping, please contact Hotcards.com customer service department.