Customer Support

OBSESSIVE Customer Support... that is! ;-)

If you need assistance placing an order, or need any other information, please contact our Customer Obsession Team at 216.241.4040. We have a "No Unhappy Customer" policy!

Our office hours are from 8.30am to 5:30pm EST Mon-Fri.

You can also send an email to

If you would like to cancel an order, please contact us at 216.241.4040. Make sure you have read and understood the cancellation policy.